Player Wellbeing

Responsible Gaming at 90ph

Gambling should always be fun — never a source of stress or financial hardship. At 90ph, we give every Filipino player the tools and knowledge to stay in control and play responsibly.

21+ ONLY — The 90ph platform is strictly for adults aged 21 years and above. Underage gambling is illegal in the Philippines and will not be tolerated.

Gaming That Stays Fun

At 90ph, we believe that online casino gaming — whether it's sabong, slots, baccarat, bingo, or arcade games — is meant to be an enjoyable form of entertainment. We are fully committed to promoting responsible gaming practices across our entire platform, and we take our duty of care to every Filipino player seriously.

Problem gambling can affect anyone, regardless of age, income, or background. That's why 90ph has built a comprehensive set of responsible gaming tools directly into the platform, giving you full control over how you play, how much you spend, and how long you stay on. These tools are available to all registered players at any time, free of charge, and with no questions asked.

We also work in alignment with the Philippine Amusement and Gaming Corporation (PAGCOR) guidelines on responsible gaming. PAGCOR's responsible gaming framework sets the standard for player protection in the Philippines, and 90ph is proud to uphold those standards for every member of our community — from Manila to Cebu, Davao to Quezon City.

Remember: Gambling is Entertainment, Not Income

Never gamble with money you cannot afford to lose. Set a budget before you play, stick to it, and treat any winnings as a bonus — not a guaranteed source of income. If gambling stops being fun, it's time to take a break.

21+

Minimum age to register and play on 90ph

24/7

Support team available to assist with responsible gaming concerns

0

Cost to activate any responsible gaming tool on your account

6+

Player protection tools available on the 90ph platform

Our Responsible Gaming Tools

These tools are built into your 90ph account and can be activated at any time. You are always in control of your gaming experience.

Deposit Limits

Set a maximum amount you can deposit into your 90ph account on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits will be accepted until the period resets. Limits can be decreased immediately but increases require a 72-hour cooling-off period.

Loss Limits

Define the maximum amount you are willing to lose within a set time period. When your loss limit is reached, you will be automatically prevented from placing further wagers until the limit period expires. This tool helps you avoid chasing losses.

Session Time Limits

Set a maximum duration for each gaming session. When your session time is up, you will receive a notification and be prompted to take a break. You can also set reminders to alert you after a specified period of continuous play.

Cool-Off Period

Take a short break from the 90ph platform by activating a cool-off period ranging from 24 hours to 30 days. During this time, your account will be temporarily suspended and you will not be able to log in, deposit, or place bets.

Self-Exclusion

If you feel you need a longer break, activate self-exclusion for a period of one month up to six months, or permanently. Self-exclusion takes effect immediately and cannot be reversed during the chosen period. Your account will be fully suspended.

Reality Checks

Enable periodic pop-up notifications during your gaming sessions that display how long you have been playing and how much you have wagered. These reality checks help you stay aware of your activity and make informed decisions about continuing to play.

How to Activate Self-Exclusion

Activating self-exclusion on 90ph is straightforward. Follow these steps to temporarily or permanently suspend your account.

1
Log In to Your Account

Access your 90ph account using your registered username and password. Make sure you are on the official 90ph platform.

2
Go to Account Settings

Navigate to your account dashboard and select the "Responsible Gaming" or "Player Protection" section from the settings menu.

3
Select Self-Exclusion

Choose "Self-Exclusion" from the list of available responsible gaming tools. Select your preferred exclusion period — from one month up to permanent exclusion.

4
Confirm Your Request

Review your selection and confirm. Self-exclusion takes effect immediately. You will receive a confirmation email at your registered address once the exclusion is active.

5
Need Help? Contact Support

If you have trouble activating self-exclusion through your account settings, contact our 24/7 support team via live chat and they will process your request right away — no delays, no questions asked.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Being aware of the warning signs early can help you or someone you care about get support before things escalate.

Chasing Losses

Continuing to gamble in an attempt to win back money you have already lost, often leading to even greater losses.

Gambling Beyond Your Means

Spending money on gambling that was intended for rent, bills, food, or other essential expenses for yourself or your family.

Neglecting Responsibilities

Missing work, school, or family commitments because of time spent gambling, or lying to loved ones about your gambling activity.

Emotional Distress

Feeling anxious, irritable, or depressed when not gambling, or using gambling as a way to escape stress, problems, or negative emotions.

Unable to Stop

Making repeated unsuccessful attempts to cut back or stop gambling, or feeling a compulsive urge to keep playing despite wanting to quit.

Ask Yourself These Questions

If you answer "yes" to two or more of the following questions, we strongly encourage you to use one of our responsible gaming tools or reach out to our support team for guidance.

1

Have you ever spent more money on gambling than you originally planned or could afford?

2

Have you ever borrowed money or sold personal belongings to fund your gambling activity?

3

Do you find yourself thinking about gambling frequently, even when you are doing other things?

4

Have you ever tried to stop or reduce your gambling but found it difficult or impossible to do so?

5

Has gambling ever caused arguments, tension, or problems in your relationships with family or friends?

6

Do you gamble to escape from stress, boredom, loneliness, or other negative feelings in your life?

7

Have you ever felt guilty, ashamed, or regretful after a gambling session?

8

Have you ever hidden your gambling activity or lied about how much time or money you spend on it?

What to Do Next

If you answered yes to two or more questions, please consider activating a cool-off period or self-exclusion through your 90ph account settings. You can also reach out to our support team at any time via live chat. Remember — asking for help is a sign of strength, not weakness.

Strict 21+ Age Requirement

Under Philippine law and PAGCOR regulations, online casino gambling is strictly restricted to individuals who are twenty-one (21) years of age or older. This is not just a platform rule — it is a legal requirement that 90ph enforces rigorously for the protection of young people across the Philippines.

Every new player who registers on 90ph is required to complete a Know Your Customer (KYC) identity verification process before they can make deposits or place bets. This process requires submission of a valid government-issued ID — such as a Philippine passport, driver's license, or national ID — to confirm both identity and age.

Any account found to belong to a person under the age of 21 will be immediately suspended, all funds will be frozen pending investigation, and the matter will be reported to the relevant authorities in accordance with Philippine law. We take underage gambling extremely seriously and have zero tolerance for any attempt to circumvent our age verification procedures.

If you are a parent or guardian and suspect that a minor in your household has accessed the 90ph platform, please contact our support team immediately so we can investigate and take appropriate action.

Mandatory KYC Verification

All players must submit a valid Philippine government-issued ID before accessing real-money games. No exceptions.

Zero Tolerance Policy

Accounts confirmed to belong to players under 21 are immediately suspended and reported to PAGCOR and relevant authorities.

Parental Controls Advice

We encourage parents and guardians to use device-level parental controls and to keep login credentials private to prevent underage access.

Support & Resources

You are never alone. If you or someone you know is struggling with problem gambling, these resources and our own support team are here to help.

90ph Live Support

Our dedicated responsible gaming support team is available 24/7 via live chat inside your account dashboard. They can help you activate any player protection tool, answer questions, or simply listen if you need to talk.

PAGCOR Responsible Gaming

The Philippine Amusement and Gaming Corporation (PAGCOR) provides responsible gaming guidelines and resources for Filipino players. PAGCOR's framework is the foundation of our own player protection policies at 90ph.

Talk to Someone You Trust

Sometimes the most important step is simply talking to a trusted family member, friend, or counselor about your gambling habits. Opening up about a problem is the first step toward regaining control of your life.

Contact Our Responsible Gaming Team

If you need immediate assistance with any responsible gaming concern — including activating self-exclusion, setting limits, or reporting a problem — please reach out to us via live chat after logging in to your 90ph account, or send an email to: [email protected]. We respond to all responsible gaming requests as a top priority.

Enjoy 90ph — Responsibly

Gaming is at its best when it stays fun. Log in to your 90ph account today to set your limits, review your activity, and make sure your gaming experience stays healthy and enjoyable.